NeonRoof mark NeonRoof Indie PC games and community
Explore NeonRoof Home News About
More
Dashboard Marketplace Platform Videos NeonMobile Ecosystem DemoCreate account Discord ↗
Play and connect Store Library Community Chat Community Chat Developers
Get started
Download NeonRoof Windows platform
Sign in
Creator trust

Publisher and marketplace terms

Baseline requirements for studios, developers, sellers, games, builds, and listings on NeonRoof.

Effective August 30, 2026

1. Binding agreement and electronic acceptance

These Publisher Terms are a binding agreement between NeonRoof LLC ("NeonRoof," "we," or "us") and the person or entity that submits, lists, licenses, sells, or supports a product through NeonRoof ("Publisher" or "you"). They supplement the Terms of Service, Privacy Policy, and any commercial terms shown during onboarding. If the documents conflict about publisher activity, these Publisher Terms control.

Clicking an acceptance box, typing your legal name, or submitting a product electronically confirms that you intend to sign and receive records electronically. NeonRoof may retain the accepting account, email, legal and studio names, certification text, terms version, submission source, signature, and UTC time as evidence of acceptance. Keep a copy for your records.

2. Eligibility, identity, and authority

You must be at least 18, have legal capacity, and have authority to bind the identified business or rights holder. You must provide accurate, complete, current identity, ownership, tax, payment, and support information. NeonRoof and its providers may verify identity, beneficial ownership, sanctions status, distribution authority, fraud risk, and payment eligibility before or after approval. You must promptly correct changes and cooperate with reasonable verification requests.

3. Independent publisher relationship

You remain the independent publisher and are responsible for your products, business, personnel, users, promises, and compliance. These terms do not create employment, partnership, joint venture, franchise, fiduciary, or general agency duties. NeonRoof is not your lawyer, tax advisor, employer, or insurer. Except for the limited listing, distribution, payment, and support actions authorized here, neither party may bind the other.

4. Ownership, warranties, and platform license

You retain ownership of your product and submitted materials. You represent and warrant that you own or control every right needed to submit, reproduce, host, test, advertise, license, sell, distribute, deliver, update, and support the product and its code, music, trademarks, names, artwork, likenesses, data, and other materials. You must satisfy all open-source license, attribution, notice, source-code, patent, and redistribution obligations. Permission to distribute open-source code does not automatically grant rights to artwork, music, trademarks, or merchandise.

You grant NeonRoof a non-exclusive, worldwide, royalty-free license to host, copy, format, encode, display, test, scan, demonstrate, promote, distribute, deliver, update, back up, and support approved submissions solely to operate NeonRoof and fulfill customer transactions. NeonRoof may exercise that license through infrastructure, payment, fulfillment, security, and distribution providers. The license ends after removal except as reasonably needed for prior customer licenses, refunds, backups, legal records, and unresolved claims.

5. Assisted publishing authorization

If you ask NeonRoof to publish or prepare a listing for you, you authorize NeonRoof to assemble the storefront, upload or host the supplied build, make reasonable technical formatting changes, and publish accurate information based on your submission. NeonRoof may contact you to resolve omissions. Assistance does not transfer ownership or shift responsibility for rights, product quality, pricing, support, refunds, taxes, or legal compliance to NeonRoof.

6. Accurate listings, advertising, and reviews

Titles, descriptions, screenshots, trailers, pricing, discounts, system requirements, release status, privacy disclosures, support links, content warnings, age ratings, and performance claims must be truthful, substantiated, and kept current. Disclosures must be clear and close to the claim they qualify. You may not create fake reviews, hide material limitations, impersonate another developer, or imply an endorsement or affiliation that does not exist. Material changes may require renewed review.

7. Build security and product quality

Builds must be authorized, malware-free, reasonably tested, and delivered through approved secure methods. When requested, provide stable versions, hashes or signatures, installer instructions, a valid launch path, uninstall behavior, patch notes, and timely security updates. Undisclosed software, hidden payloads, cryptominers, credential theft, destructive behavior, unauthorized data collection, and security-evasion techniques are prohibited. You must promptly disclose and remediate material defects or vulnerabilities.

8. Customers, support, privacy, and refunds

You are responsible for customer-facing promises, licenses, warranty obligations, product support, lawful privacy practices, security notices, and any required deletion process. You must maintain a working support channel and respond reasonably to defective, unauthorized, undelivered, or misdescribed transactions. NeonRoof may communicate with customers, issue a refund, preserve access for a prior purchaser, or take other reasonable action when required by law, payment-network rules, these terms, or customer protection.

9. Stripe connected account and payment authorization

Paid-game publishers must complete Stripe-hosted connected-account onboarding, accept the applicable Stripe Connected Account Agreement, and keep the account eligible for charges and payouts. Depending on country and business type, Stripe may require legal entity, representative, beneficial-owner, identity, tax, address, bank-account, or debit-card information.

You authorize NeonRoof and Stripe to create and administer the connected-account relationship and process charges, application fees, transfers, reversals, refunds, disputes, and payouts for NeonRoof transactions. NeonRoof stores the connected-account identifier and readiness status, but does not intentionally collect raw bank credentials or full taxpayer identifiers through the NeonRoof publishing form. Paid checkout may be disabled whenever eligibility cannot be confirmed.

10. Platform fees, payout calculations, and timing

Unless a different rate is clearly disclosed and accepted in writing, NeonRoof's platform fee is 10% of the transaction amount used to calculate the application fee. Processor fees, taxes, currency conversion, refunds, disputes, chargebacks, penalties, reserves, adjustments, and other disclosed transaction costs may also reduce the amount available to you. A displayed gross sale is not a guaranteed net payout.

Payout timing is controlled by available balance, payment settlement, Stripe's schedule, verification, minimums, reserves, risk review, and applicable law. NeonRoof does not guarantee a particular payout date, sales volume, promotion, ranking, or minimum revenue.

11. Refunds, disputes, reserves, and negative balances

NeonRoof's current payment flow may use destination charges, which can make NeonRoof responsible to Stripe for processing fees, refunds, disputes, and chargebacks before funds are recovered from the Publisher. You therefore authorize NeonRoof, to the extent reasonably related to your activity, to delay or withhold payouts, establish or increase a reserve, reverse a transfer, offset amounts against current or future payouts, or invoice you for refunds, disputes, chargebacks, penalties, fraud losses, taxes, or negative balances attributable to your products or conduct. You must timely provide evidence requested for a dispute. NeonRoof will provide an accounting or notice when reasonably practical and will not use these remedies as an arbitrary penalty.

12. Taxes and regulatory compliance

You are responsible for identifying, reporting, and paying taxes imposed on your income, business, products, or payouts except taxes that NeonRoof or a provider is legally required to collect, report, withhold, or remit. You authorize required tax reporting and withholding. You must comply with consumer-protection, privacy, export-control, sanctions, anti-corruption, accessibility, ratings, advertising, and other laws applicable to you and your products, and may not transact for prohibited persons, territories, goods, or services.

13. Optional game merchandise

Merchandise generation is opt-in. By enabling it, you represent that you own the game title, trademarks, logos, cover artwork, screenshots, characters, and design elements, or have a written commercial merchandise license. You authorize NeonRoof and its production partners to reproduce covered elements only to create, advertise, sell, fulfill, and support enabled merchandise. You may disable listings, but existing paid orders may still be completed or refunded.

14. Review, enforcement, and termination

NeonRoof may scan, test, reject, pause, remove, age-restrict, de-rank, or request changes to a listing or build for legal, policy, fraud, security, quality, payment, customer-support, or platform-integrity reasons. Publishers must cooperate with safety, vulnerability, copyright, payment, and regulatory investigations and must not retaliate against reporters. You may appeal through Support with the listing identifier and relevant evidence.

Either party may end future publishing activity. Customer licenses, outstanding orders, refunds, reserves, payment obligations, records, and provisions that by their nature should survive will continue as necessary. Removal does not erase amounts owed or claims arising before termination.

15. Indemnity

To the extent permitted by law, you will defend, indemnify, and hold harmless NeonRoof LLC and its officers, employees, and service providers from third-party claims, losses, liabilities, penalties, damages, and reasonable costs arising from your product, submitted materials, breach of these terms, infringement or misappropriation of rights, unlawful conduct, customer promises, taxes, or privacy and security failures. NeonRoof will provide reasonable notice and cooperation, and you may not settle a claim in a way that admits fault by or imposes obligations on NeonRoof without written consent.

16. Disclaimers and limits of liability

NeonRoof and its publishing tools are provided "as is" and "as available" to the fullest extent permitted by law. NeonRoof does not warrant uninterrupted availability, certification, sales, placement, compatibility, or commercial success. Nothing excludes rights or liability that law does not allow us to exclude.

To the fullest extent permitted by law, NeonRoof will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, lost profits, lost data, or lost business opportunity. NeonRoof's aggregate liability arising from publisher activity will not exceed the greater of $100 or the platform fees NeonRoof retained from your transactions during the 12 months before the event giving rise to the claim. This limit does not apply where prohibited or to NeonRoof's fraud, willful misconduct, or gross negligence.

17. Governing law and disputes

South Carolina law governs these terms without regard to conflict-of-law rules. Unless applicable law requires otherwise, the state and federal courts serving Spartanburg County, South Carolina have exclusive jurisdiction, and each party consents to those courts. Before filing a claim, the parties should make a good-faith effort for 30 days to resolve it through NeonRoof Support.

18. Changes, notices, and general provisions

NeonRoof may update these terms prospectively. Material changes will be posted with a revised effective date and, when appropriate, require renewed affirmative acceptance. Continued publishing after notice means acceptance of the updated terms. Electronic notices may be sent to the email on your account or displayed in the publisher dashboard.

These terms and incorporated documents are the entire agreement about publisher activity unless a signed agreement says otherwise. If a provision is unenforceable, the rest remains effective. Failure to enforce a provision is not a waiver. You may not assign these terms without consent; NeonRoof may assign them with a merger, reorganization, asset transfer, or change of control. Neither party is liable for delay caused by events beyond reasonable control, but payment, security, and customer-protection duties remain to the extent performance is still possible.

Questions and legal notices may be submitted through NeonRoof Support. Copyright complaints follow the Copyright and DMCA Policy.

NeonRoof Games, community, and creator commerce under one roof. Join us on Discord ↗
Support Report content Account & data Age & family safety NeonRoof Linux roadmap Used-game roadmap Privacy Terms Returns Community guidelines Publisher terms Copyright & DMCA